ANNUAL REPORT
Stability=
JULY 1, 2023 - JUNE 30, 2024
In our 2024 Annual Report, we reflect on a year of growth, impact, and deepening resolve to end family homelessness in San Francisco.
As families faced rising costs, limited housing options, and systemic barriers, Compass Family Services was there—with housing assistance, mental health support, early childhood care, and employment services tailored to each family’s needs. This year, we served over 5,500 parents and children—our highest number ever—by expanding partnerships, investing in staff, and building new pathways to stability and healing.
With a budget ten times the size of what it was a decade ago, Compass is making more possible for more families than ever before. From launching a new Coordinated Entry Access Point for families in urgent need, to providing thousands of hours of therapy and case management, we’re addressing homelessness at every stage—with heart, strategy, and accountability.
None of this would be possible without the Compass community. From our frontline staff and leadership team, to our donors, partners, and volunteers, each one of you plays a vital role in building a future where no family has to navigate homelessness alone.
Click below to read our full 2024 Annual Report—or scroll down to explore highlights of our work and the lives we helped change this year.
HOW COMPASS RESPONDED IN FY24
9,628 parents and children served by Compass over the course of the year
286
families place in stable housing
125
children placed into childcare
142
at-risk families prevented from becoming homeless through financial support
1,855
families received basic needs support such as food and diapers
COMPASS FAMILY DEMOGRAPHICS
Race/Ethnicity of families
Age of family members
Stability = Community
COMPASS FAMILY ADVISORY COMMITTEE
No one better understands what families experiencing homelessness need than the families themselves. Yet often these voices are ignored, left unheard in the decision making process. This can leave parents feeling alienated, without a voice in the issues that affect them personally. That’s why, in 2024, Compass Family Services launched the Family Advisory Committee (FAC), an initiative that puts parents with lived experience of homelessness at the forefront of advocacy and change. Eight San Francisco mothers came together to share their stories, advocate for themselves and others, develop leadership skills, and build a powerful network of support.
Turning Experience into Action
Compass created the FAC to empower families as advocates—not just for themselves, but for others facing homelessness. Over six months, members met every other week, diving into workshops on public speaking, policy, and community organizing. More than a training program, the FAC became a space for transformation. Parents gained insight into the systems that shape their lives, found solidarity in their shared experiences, and stepped into leadership roles.
The heart of the FAC is storytelling. By sharing their struggles and triumphs, members found strength— and a way to make change. Teniah, a mother of three, spoke about the pain of raising her daughters in the Tenderloin. Her story resonated deeply, reinforcing the power of the group’s collective voice. “All these ladies have a strong voice,” said Danica, another member. “Maybe our voices together are strong enough to make a difference in someone else’s life.”
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Stability = Employment
C-WORK
For many families who come to Compass, loss of income is a primary factor in losing their homes. For financially insecure families, finding work can be a huge barrier. Combined with San Francisco’s high cost of living—equivalent to four minimum wage jobs—finding stability can feel out of reach.
To address these challenges, Compass launched the C-Work Early Childhood Education (ECE) Pathway Program in June 2023.
This initiative helps parents build experience in a skilled career field, providing a pathway into early childhood education while accommodating their family responsibilities. Participants enroll in an introductory class at a community college, receive a stipend for attendance, and gain hands-on experience through a paid internship at a childcare center in San Francisco.
Stability = Financial Freedom
GUARANTEED BASIC INCOME
For families healing from homelessness, stability can feel fragile. One missed paycheck, an unexpected expense, or a gap in childcare can put everything at risk. To help families stay housed and build lasting security, Compass Family Services launched its firstever Guaranteed Basic Income (GBI) pilot. This initiative provides no-strings-attached monthly cash payments to families exiting housing subsidies— giving them the financial freedom to make the best choices for their futures.
Launched in October 2023 in partnership with Hamilton Families and funded by Google.org, the GBI pilot is structured as a randomized control trial. Over four years, it will enroll 450 families transitioning out of Rapid Re-Housing. Half of the participants receive $1,000 per month in direct cash assistance, while the other half, the control group, receive $50 per month.
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Financials
REVENUES
EXPENSES
2023
2022
2021
2020
2022 990 Report
2023 990 Report