GET HELP
Housing Assistance
If your family is currently in need of shelter or housing, we understand you are navigating an incredibly challenging time and we are here to help.
Compass’ Central City Access Point can determine your eligibility for services available through San Francisco’s Family Coordinated Entry system.
Learn more about San Francisco’s Coordinated Entry and Family Access Points.
TWO WAYS TO GET CONNECTED
1
The best way to receive services is to visit our Compass Family Services Hub at 37 Grove Street during our operating hours listed below to meet with a staff member for an eligibility assessment.
The Access Point can get busy and sometimes reaches capacity for assessing families. Please arrive as early as possible in the day to ensure you are seen.
HOURS
Monday: 9am - 12pm, 1pm - 5pm
Tuesday: 9am - 12pm
Wednesday: 9am - 12pm, 1pm - 5pm
Thursday: 9am - 12pm, 1pm - 5pm
Friday: 9am - 12pm, 1pm - 5pm
Saturday: CLOSED
Sunday: CLOSED
FOR MORE INFORMATION
Call: (415) 644-0151
We frequently answer calls during business hours and messages will be returned within two business days.
Email: ccap@compass-sf.org
2
If you do not have a safe place to sleep tonight and you are waiting to connect with our Central City Access Point team, you may be able to get immediate assistance with a hotel stay through Compass Urgent Accommodation Vouchers by calling (415) 340-0572.
WHAT TO EXPECT IF YOU ARE ELIGIBLE FOR SERVICES:
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Assessment for shelter and housing through San Francisco Family Coordinated Entry
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Placement into housing and shelter if your family qualifies under the City of San Francisco’s criteria and based on availability
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If appropriate and when available, short-term hotel-stay placement using Compass Urgent Accommodation Vouchers