
CHILDCARE SUPPORT
Compass Childcare Support Services helps parents access early care and education programs for their 0-5 year old children through access to subsidized childcare vouchers, case management, support with identifying suitable childcare options and then enrolling in a program, and ongoing support.

EMERGENCY HOUSING ASSISTANCE
Compass Central City Access Point is one of three entry points to San Francisco's Family Coordinated Entry system for families experiencing homelessness. Families receive intake and assessment to determine eligibility for shelter and housing programs as well as support resolving their housing crisis.

FAMILY RESOURCE CENTER
Compass Family Resource Center offers services that support family well-being including support groups, classes, crisis counseling, and case management, as well as providing basic needs items such as groceries, diapers, and hygiene supplies.

MENTAL HEALTH SERVICES
Compass Behavioral Health Services offers confidential emotional support and therapy for families who are experiencing homelessness, at risk of homelessness, newly housed, or engaged in any other Compass program. Services include on-demand crisis counseling, psychotherapy for individuals and families, children’s play therapy, and therapeutic support groups.

TRANSITIONAL HOUSING
Compass Clara House is an 6–18 month transitional housing program where 13 families live in private apartments with on-site childcare and receive intensive wrap-around support within a uniquely supportive community.

EARLY CHILDHOOD EDUCATION
Compass Children's Center is an accredited child care program that offers full-day early education and childcare with a curriculum focused on social and emotional development and preparation for kindergarten success for children ages 0–5 from homeless and extremely low-income families.

EMPLOYMENT SUPPORT
C-Work supports parents with job readiness, barrier removal, skill building, job placement, and other resources on the path to earning a livable wage. C-Work also offers a Early Childhood Education Career Pathway program including college credit and paid work experience.

FAMILY SHELTER
Compass Family Shelter is a private room shelter program that offers families facing homelessness a safe place to stay for up to six months along with intensive case management and other support to secure and maintain permanent housing.

PERMANENT HOUSING
The Margot is a site-based permanent supportive housing program where families live in modern, private 3-bedroom apartments and receive ongoing wrap-around support.

EMERGENCY HOTEL STAYS
Compass Urgent Accommodation Vouchers provide brief hotel stays for families experiencing homelessness when emergency shelter is not an option, along with temporary, intensive case management to help families quickly find more stable housing.

EVICTION PREVENTION
C-Rent offers homelessness prevention services through financial support including back rent and move-in assistance, as well as case management and problem-solving services to prevent families from falling into homelessness.

HOUSING LOCATION SERVICES
Compass Housing Location Services provides housing search support to families who receive subsidies through Compass SF HOME as well as housing workshops and support for families who don’t qualify for a housing program but are actively homeless or at risk of homelessness.

RAPID RE-HOUSING
Compass SF HOME promotes long-term housing stability by providing both time-limited (2 or 3 year placements) and permanent rental subsidies along with case management and post-subsidy support to ensure ongoing success.
DROP-IN SERVICES
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For basic needs like those listed below, families can visit drop-in services at 1240 Market Street, near our 37 Grove Street location, during open hours.

*Groceries

*Diapers, wipes, and formula

*Toiletries and other hygiene supplies
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For other services, families can visit
37 Grove Street Family Services Hub during open hours. We offer the following:

Mail pick-up for families using Compass as a mailing address

Referrals to programs and services inside and outside Compass

Assessment for shelter and housing

Other basic needs items are provided as available
HOURS
Monday: 9am - 12pm, 1pm - 5pm
Tuesday: 9am - 12pm
Wednesday: 9am - 12pm, 1pm - 5pm
Thursday: 9am - 12pm, 1pm - 5pm
Friday: 9am - 12pm, 1pm - 5pm
Saturday: CLOSED
Sunday: CLOSED
*Basic needs items will only be accessible during these hours.
Wednesday: 9:30am - 11:30am, 1pm - 4pm
Thursday: 9:30am - 11:30am, 1pm - 4pm
ASSITANCE AFTER-HOURS
If you need assistance after hours, please dial:
to reach the City and County of San Francisco for general questions
for the Bay Area help hotline
if you are a woman experiencing domestic violence
FREQUENTLY ASKED QUESTIONS
Can Compass Family Services help me if I do not live in San Francisco?
Compass serves families experiencing homelessness or at risk of homelessness in San Francisco. If you’re not in San Francisco, please dial 211 to find services in your area or contact your local chapter of the United Way.
Who do I call if my family is living on the street, in a car, or with friends, or if we do not have a place to sleep tonight?
Please come in person to the Central City Access Point located at 37 Grove Street during open hours. A counselor will help you access the best resources to help your family find stability. You can also call (415) 644-0504 and follow the instructions to leave a message or email us at info@compass-sf.org.
If it’s outside of business hours, or you are waiting for support from the Access Point, you may be able to get immediate assistance with a hotel stay through Compass Urgent Accommodation Vouchers by calling (415) 340-0572.
If you need assistance after hours, please dial 311 or 1-800-273-6222 for general questions or 1-877-384-3578 if you are a woman experiencing domestic violence.
Who do I call if my family might get evicted because I am behind on my rent or because of a past-due utility bill?
Please contact C-Rent through one of two ways:
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Call us at 415-644-0504, leave a message with your name and contact information, and a counselor will contact you to determine if you are eligible for rental assistance.
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Click here to apply for rental assistance and choose Compass as your preferred provider. Please note that you must be a San Francisco resident and have custody of a minor child in order to qualify for assistance.
If you are an existing Compass client currently living outside San Francisco, contact your case manager or primary support person at Compass to secure a referral to C-Rent.
How can I get my family into your shelter?
Please come in person to the Central City Access Point located at 37 Grove Street during open hours. This site is a connecting point for the SF Department of Homelessness and Supportive Housing’s Coordinated Entry Program and Homelessness Response System. Families who qualify are placed into Compass Family Shelter through the Coordinated Entry Program when space is available.
Who do I call if I want to take a parenting class or need support with the everyday stress of raising a family?
Compass Family Resource Center offers CPS-certified parenting classes, support groups, family activities, basic needs support, and a full range of additional resources through a referral network. To participate or for a full calendar of our groups and classes, visit our drop-in center located at 37 Grove Street.